For a difficult client or customer

“Let your speech always be gracious, seasoned with salt.”

Colossians 4:6 · ESV

Lord, give me steadiness with this person. Help me honor them without becoming controlled by their urgency, anger, or expectations. Teach me to be gracious and firm, to clarify what is possible, and to serve well without surrendering wisdom. Amen.

One step: Restate the need, name the next step, and set one clear boundary in writing.